FAQ

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  • What is the minimum order quantity (MOQ)?

    Our minimum order quantity is 50 pieces.

  • What is your delivery time?

    Standard orders ship within 10 business days of confirmed deposit payment.

  • What are the payment terms?

    The payment terms are as follows: Telegraphic Transfer (T/T), Letter of Credit (L/C), and third-party payment platforms.

  • How do you ensure product quality?

    1. Quality Control Process:
    Our process covers inspections from incoming materials to in-process and final product checks. We also drive continuous improvement through regular quality analysis meetings.
    2. Equipment & Supplier Management:
    Through periodic equipment calibration and supplier quality audits, we guarantee raw material consistency and process stability for reliable product performance.
    3. Consistency Assurance:
    Through standardized processes and rigorous testing protocols, we eliminate manual time consumption and waste in performance testing during our customers' mass production.

  • Are you a factory or a trading company?

    As a factory with in-house production facilities and dedicated manufacturing teams, we ensure superior product quality and on-schedule delivery.

  • Where is your factory located?

    Our factory is located at No. 18 Xiangge Road, Hudai Industrial Park, Binhu District, Wuxi City, Jiangsu Province.

  • Can you provide customized services?

    We offer customized services. Should you have special requirements, simply share detailed drawings, technical specifications, or physical samples. Our technical team will review your needs and deliver tailored solutions.

  • Do you support OEM and ODM?

    Yes, we support both OEM and ODM services.
    OEM Service: We can produce and package products according to customers' brand requirements, delivering fully customized solutions tailored to their needs.
    ODM Service: Our R&D team is capable of designing and developing new products based on market demands and customer concepts, providing one-stop product solutions from concept to completion.

  • How long is the warranty period for this product?

    The warranty period for our products is 1 year.

  • Can your packaging ensure the safety of the products?

    We attach great importance to product packaging. We use high-quality materials for individual packaging to eliminate damage during transportation. For precision components, additional protective measures are applied. Meanwhile, we design packaging reasonably according to different transportation methods and customer requirements to guarantee safe delivery of products.

  • What information do I need to provide to get an accurate quotation?

    To get an accurate quotation, please provide the following information:
    1. Model number or specification requirements:
    E.g., engine type of fuel injection pumps/injectors, engine models they apply to, vehicle brands, etc.
    2. Order quantity.
    3. Customization requirements (if any):
    E.g., special engraving models, product logos, packaging requirements, etc.
    4. Delivery location (for freight calculation).
    5. Other special requirements:
    E.g., quality standards, delivery time requirements, etc.

  • How can I get updates on the product progress without visiting your company?

    Our customer service team will communicate with you regularly to report on product progress, especially at key milestones such as production completion and shipment.